Privacy Policy

Information We Collect

We may collect the following types of information:

Marketing preferences, if you choose to subscribe to our newsletter.

Personal details such as your name, email address, phone number, and shipping address when you place an order.

Payment information (processed securely by third-party payment providers such as PayPal, Stripe, etc.).

Website usage data, including cookies, IP addresses, and browser type, to improve your shopping experience.

How We Use Your Information

We use your information to:

Comply with legal obligations and prevent fraud.

Process and fulfill your orders.

Communicate with you about your purchase, shipping, and support requests.

Send marketing emails (only if you have opted in).

Improve our products, website, and customer service.

Cookies

We use cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze site traffic, and personalize your experience.
You can disable cookies in your browser settings at any time, though some features of our site may not function properly.

Sharing Your Information

We do not sell or rent your personal information.
We only share your data with trusted third parties necessary to provide our services, such as:

• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., Royal Mail)
• Website hosting and analytics providers

All partners are GDPR-compliant and handle your data securely.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations (such as tax or accounting requirements).

Your Rights

Under UK and EU data protection laws, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of your data

You can exercise these rights by contacting us at info@halobrooch.co.uk

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
However, please note that no online system is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date at the top.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled,
please contact us at:
📧 info@halobrooch.co.uk